Delivery conditions
DELIVERY
We want your SHAPE REGIME order to reach you quickly, safely and with as little friction as possible.
LOCAL SHAPE REGIME STORES
SHAPE REGIME operates local online stores in selected markets.
Customers in these markets are automatically directed to their local SHAPE REGIME store, where local delivery options, shipping rates and conditions apply.
ORDER PROCESSING
Orders are processed as quickly as possible after your order has been confirmed.
Once your order has been dispatched, you will receive a shipping confirmation with tracking information where available.
Delivery times are estimates and may vary depending on destination, weekends, public holidays and periods of high demand.
DELIVERY TIMES
Estimated delivery times are shown at checkout based on your delivery destination.
SHIPPING COSTS
Shipping costs are calculated and displayed at checkout before you complete your order.
Free-shipping thresholds, where applicable, may vary by market and will be shown at checkout.
CUSTOMS, DUTIES & TAXES
Orders delivered within the European Union are not subject to customs duties between EU member states.
For orders shipped to destinations outside the EU, local import duties, taxes or customs charges may apply.
Unless otherwise stated at checkout, these charges are the responsibility of the customer.
DELIVERY INFORMATION
Please make sure your delivery information is complete and correct when placing your order.
Delivery may be delayed by circumstances outside our reasonable control, including carrier disruptions, customs processing, severe weather or incorrect delivery information.
NEED HELP?
If you have questions about your order or delivery, please contact: